Thank you for your purchase. We hope you are happy with the items you received. However, if you are not completely satisfied with them for any reason, you may return it to us for online/FB store credit only. Please see below for more information on our return policy. Review your order as soon as you receive it! Our Simple Return Process:
You must inbow Runway Couture on our FB page or email for a return authorization code before mailing any returns.
Returns must be postmarked within 14 days of the purchase date. All returned items must be new and in the condition they were sold (un-washed & un-worn), with all original tags and labels attached. A completed return form MUST be included in the package. The form MUST include; Name, Order No., Email Address, Daytime phone number & Products being returned.
Note: All sales are final on jewelry, accessories, intimates, special occasion, nom noms & discounted and/or sale items.
To return an item, package with tags attached in original packaging, include a copy of the purchase packing slip (with the info requested above: name, order #, email address, contact number, products being returned) and ship to the following address:
P.O. Box 1040
Scott Depot, WV 25560
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Once the item has been returned and inspected we will issue you a store credit. We will notify you by email when your return has been accepted and a store credit has been issued.
GET IN TOUCH
Any questions? Let us know by email firstname.lastname@example.org